How the replacement guarantee works
If a placed candidate voluntarily resigns within the guarantee period, Dilys Search will conduct a replacement search at no additional fee. The guarantee applies to voluntary departure only. The replacement guarantee period begins on the candidate's first day. All guarantees are subject to the terms of the engagement agreement.
The following situations do not trigger the replacement guarantee:
- The candidate is terminated without cause or laid off due to organizational restructuring or budget reduction.
- The client materially changes the role, title, reporting structure, or compensation after the candidate's start date, and the candidate departs as a result.
- Any stage of the agreed fee remains unpaid at the time the replacement is claimed.
- The candidate's departure occurs after the guarantee period has elapsed.
- The engagement agreement was not signed by both parties prior to the search commencing.